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Thursday, 03 April 2014 19:33

'Tis the Season to Check on Your Hydrant

By Nick Manning, President

It’s that time of year…

This is the time of year where our inbound calls from homeowners absolutely blow up!  They are using their wall hydrants (outdoor valves, faucets, spigots, sillcocks, call them whatever you like) for the first time this year and for whatever reason, there are issues.  This year, we’ve had an especially cold winter so people who have never had issues are even calling.

Friday, 28 March 2014 18:18

Striving to be the Best

By LaTausha Taborn, Manufacturing Assistant

Here at PRIER Products Inc., we strive to be our best in all aspects of the company. Continuing education and training is certainly a priority at PRIER. One thing we are doing this year to continue associate education and training is preparing the manufacturing team for the APICS certification. APICS is the global leader and premiere source of the body of knowledge in supply chain and operations management, including production, inventory, materials management, purchasing and logistics. 

Friday, 14 March 2014 13:30

The Importance of Live Customer Service

By Sarah Arnold, Marketing Coordinator and Customer Service Representative

How often do you call a company to ask a quick question and end up spending an hour on the phone talking to a robot? For me, this happens quite often. Whether it’s a cell phone provider, a question on a utilities bill, or a retail concern; it’s hard to find live customer service representatives these days. 

Friday, 07 March 2014 20:27

Problem Solving in Five Simple Steps

By Chris Poskin, Manager of Supply Chain and Distribution

Problem solving is something that all of us are required to do on a daily basis.  We first recognize what the problem is and then using thought and reason we are able to determine an action plan for solving that problem.  Many of the problems that we encounter do not require complex thought or reason in finding a solution, but we still use fundamental problem solving skills.  For example, you recognize that you are having difficulty sleeping because the room is too hot.  Whatever issue you are facing, the following steps are fundamental in problem solving:  

Thursday, 06 March 2014 17:38

Why I Ride

By Jim Lind, Research, Development and Engineering Manager

Looking back, I got hooked when I was young, though I didn’t know it at the time. A couple of times I had ridden a small dirt bike at my friends’ farm; scary, yet fun. But, the biggest driver to my passion happened when my dad brought home a BMW R65 motorcycle. He only had it a couple months and took me on short rides around town. The most memorable was when we went south of our house and tried to get across a construction area where they were putting in a new bypass/highway. We got stuck in the mud, but thankfully we got out. Man that was fun (looking back, probably not for my Dad). I am pretty sure that’s what hooked me on motorcycle riding. 

Saturday, 22 February 2014 06:23

Never Fat on a Tuesday

By Cindy Coats, Controller

Saturday, February 15th, the Mardi Gras parades began in New Orleans. The celebrations will continue through Fat Tuesday, March 4, 2014. Ash Wednesday will begin lent and for many, the sacrificing will begin. For those of you who know me, you know I like to have my cake and eat it too. I think that sacrificing sounds like suffering and I don’t like to suffer. I like to share a wonderful Cajun recipe that will not make you feel like you've suffered and that you can enjoy any day of the week during lent. Many traditional Cajun dishes begin with rue, a type of gravy made with butter and flour. This recipe is vegetable based, so you will never be FAT on a TUESDAY again! Once a month, at PRIER, we have a lunch to talk about what’s going on at PRIER and celebrate anniversaries and birthdays. This week we celebrated with this dish made with chicken and whole grain penne pasta. I hope you will enjoy this as much as we did!

Wednesday, 19 February 2014 00:00

Advice from the Experts

By Cheryl Landsman, Customer Service Manager, A/R, Collections

We are moving! No, not PRIER. In my past blogs, I have mentioned that I am blessed to be able to work remotely from my home in Colorado. However, my husband and I have recently decided to move from Colorado to Nebraska so he doesn't have to travel two hours a day to and from work.

In the process of purchasing a new house, we, of course, had an inspection done on the new home. Our realtor our home in Colorado suggested we do a pre-inspection. A pre-inspection not only gives potential buyers some peace of mind about the house, but it also gives us the opportunity to repair any items ahead of time.

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